Privacy Policy

1. Introduction

Welcome to Inbox My-Co ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp messaging and business management services.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, address, tax ID)
• Account credentials (username, password)
• Payment information (credit card details, billing address)

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 WhatsApp Data

As a WhatsApp Business Solution Provider, we may process:

• Message content (text, images, videos, documents)
• Contact lists and customer information
• Message status and delivery reports

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending technical notices, updates, and security alerts
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations and WhatsApp policies

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf
• Business Partners: When necessary for providing integrated services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.